Not Just Me, I See
Monday, April 30, 2007
It's nice to know that I'm not the only one who has had immense amounts of frustration and never ending horror stories with everyone's favorite cable and internet provider--Comcast. According to this MSN Money article our friends in Comcast have the 3rd worst customer service according to a survey of customers.

I know I'd define my experiences with Comcast as "horrendous" on a very generous day. The incompetence of that company is dumbfounding. About a week ago, I went to watch a Twins game in the basement, but when I turned on our Comcast receiver (which we have to use to get HD channels) not a single channel came in. They all simply told me "This channel will be available shortly." I waited an hour and then called Comcast.

"I'm sorry, but somehow your account was accidentally deactivated. I will go reactivate it and you should have service returned shortly, " was the reason I was given. How do you just accidentally deactivate someone's account?

Anyways, I don't want to complain about a crappy ass cable company too much. I have plenty of other frustrating things to deal with... such as my salaried position being treated like it should be hourly, which is ridiculous, but that's a story for another day.